-“I can’t access this folder”
-“What’s the name of the folder you are trying to access”?
-“I don’t know… G something”
-“…Ok… can you tell me the name of a colleague who’s got access to the folder”?
-“Yes! There’s Peter, but I don’t know his last name”
And thus the interrogation continues…
But wait! With Windows 8 and Server 2012 we configure Access Denied Assistance Message and let the user click a button to provide us with the information we need when managing access to folders.
How neat isn’t this:
|The configured message on the Windows 8 Client|
|What the mail function looks like on the client|
So basically, the user can request permission, you have configured a folder owner e-mail adress, what information the mail will contain (such as folder path etc) for a shared folder, and voila, no communication needed from either side 🙂
|Where to configure Request Assistance message for a share|
|The customized message specified for a share|
And of course you can configure this with Group Policy to apply if for all files and folders.
Computer configuration\Policies\Administrative Templates\System\Access-Denied Assistance
Anyway, there are a LOT of more (and I dare say it) awesome features that makes it easier for both the user and the administrator when it comes to file and resource management, but that’s another day and another blog post. 🙂